TZEC eComms Surveillance
TZEC is eflow’s multi-channel eComms surveillance system. It enables financial firms to generate a comprehensive view of various communication channels, identify potentially suspicious behaviour, and make informed, data-led decisions. In doing so, TZEC highlights not just the content of the messages, but also the intent and context surrounding each trade.
Monitor multiple eComms channels from one centralised hub
Across the globe, financial regulators are increasingly focusing on how compliance teams manage the risk of communications across electronic platforms. Digital messages can be the first sign of potentially high-risk behaviour, and regulators want to ensure that firms are monitoring these interactions and linking them to abusive trading.
TZEC captures the full spectrum of electronic interactions taking place across your firm. It ingests and normalises data from various sources, employing advanced algorithms to detect anomalies and patterns that are indicative of suspicious behaviour, before linking them to relevant trade activity for further analysis. TZEC utilises eflow’s unique Global Lexicon Service so that financial institutions can identify signs of market abuse based on global data and behavioural trends, not just their own limited terms. This means that TZEC provides a depth and breadth of eComms surveillance that is simply unmatched.
How TZEC adds value to your trade surveillance strategy
As interactions between clients, advisers and staff take place across an ever-growing number of digital channels, TZEC utilises sophisticated natural language processing algorithms, powered by machine learning, to methodically sift through the complexities of both structured and unstructured data. It then uses these insights to associate communications with relevant trades when testing for market abuse and market manipulation.
Thanks to its ability to undertake deep-dive analysis of all types of communication channels in a matter of seconds, TZEC enables firms to monitor and analyse vast quantities of data while streamlining surveillance operations and mitigating against the risk of non-compliance. The platform also maintains detailed logs of all communications and actions taken, providing an essential component of your regulatory record-keeping obligations.
Holistic, efficient surveillance
Streamline your eComms surveillance and reporting on multiple channels through one integrated system
Enhanced decision-making
Enable informed regulatory decision-making by generating a contextualised view of suspicious trades
Technology that evolves with you
Continuously enhance your surveillance through machine-learning of behavioural and linguistic trends
Future-proofed eComms surveillance
Onboard any new communications channels with ease and efficiency
Strengthened governance
Automate workflows to reduce the risk of human error and provide more robust regulatory governance
Personalised to your needs
Fine-tune your platform’s configuration to your exact needs by experimenting with various parameters in an independent sandbox
We’re offering a free, no-obligation Market Abuse Health Check
Are you confident in your firm’s trade surveillance strategy to combat the threat of market abuse?
As part of our Market Abuse Health Check campaign, Jonathan Dixon - eflow’s Head of Surveillance - will review the details you submit and deliver a clear, unbiased evaluation of your current trade surveillance strategy. Drawing on his extensive industry experience and subject matter expertise, Jonathan will provide expert insights and recommend actionable improvements to strengthen your firm’s trade surveillance processes.
Regulatory technology that evolves with your business
While the legislation that governs financial institutions is clearly defined, we understand that each firm’s regulatory strategy is unique. This is why we have designed our solutions to be regionally agnostic and mould flexibly around your organisation’s specific requirements.
Centralised eComms monitoring
Automatically monitor all forms of structured and unstructured electronic communications for suspicious activity through one integrated platform
Link trading activity to messages
Digitally link suspicious communications to high-risk trade activity for further investigation with added context
Interrogate all data formats
Sophisticated natural language processing algorithms enable you to interrogate unstructured data quickly and efficiently
Monitor all major channels
Ingest data from multiple digital sources, including email providers, Microsoft Teams, Slack, Bloomberg messaging, Red Box call recording, and other platforms
Assess message sentiment
Detect if an individual’s messages are threatening or coercive through the platform’s ‘sentiment analysis’ capabilities
Generate digital audit trails
Automatically generate a digital audit trail as part of your regulatory record-keeping obligations
Trusted by industry leaders
William Preston - Compliance Manager, Aegon Asset Management
eflow’s commitment to product development as regulation changes stands out amongst its competitors. With eflow we are confident that we have a partner that will evolve as our requirements also evolve.
Linking trade and eComms surveillance
Integrating trade and eComms - The future of surveillance
Blog
Regulators today are constantly emphasising the importance of having a surveillance system in place that can capture both structured trade data and unstructured comms data. This guide looks at some of the key challenges of achieving this and how to overcome them.
The latest regulatory insights from eflow
Read our experts’ views on the latest developments in regulation, market abuse, trade surveillance, and much more.