TZEC - A leading eComms Surveillance solution

TZEC is a multi-channel eComms surveillance system that enables firms to monitor and archive various communication channels, identify potentially suspicious behaviour, and make informed, data-led decisions. Using cutting edge eComms monitoring technology, TZEC highlights not just the content of messages, but also the intent and context surrounding each trade.

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Centralised eComms monitoring from a single digital hub

In the last five years, global regulators have handed out nearly $3.2 billion in fines to firms that have failed to demonstrate suitable eComms surveillance strategies. Digital messages can be the first sign of potentially high-risk behaviour, and regulators want to ensure that firms are monitoring these interactions and linking them to abusive trading.

TZEC captures the full spectrum of electronic interactions taking place across your firm. It ingests and normalises data from various sources, employing advanced algorithms to detect anomalies and patterns that are indicative of suspicious behaviour before linking them to relevant trade activity for further analysis.

Firms can choose from a menu of modular solutions, all of which have been engineered to meet specific regulatory objectives. From automated data archiving and reporting solutions, through to fully integrated, AI-powered trade and eComms surveillance, TZEC provides a depth and breadth of regulatory governance that is simply unmatched.

TZEC Archive - An efficient, low cost eComms archiving solution

TZEC Archive is an essential regulatory tool that enables firms to satisfy their core recordkeeping obligations relating to digital messages. It uses a simple and intuitive user interface to archive, search and extract communication data and demonstrate compliance with global regulatory standards such as MAR, FCA SYSC, DORA, SEC Rules 17a-3 and 17a-4, and FINRA Rule 4511. TZEC Archive digitally stores all communications across channels such as email, instant chat, voice, voice to text and other off-channel platforms, and can be filtered and reported on by participants, channel, time periods and other criteria. Highly granular data extracts can then be exported from the system for further investigation, reporting or submission to regulatory bodies.

Robust, secure data archiving

Archive data for as long as required by your firm to ensure you meet global eComms recordkeeping obligations.

Save time, money and effort

Automatically record and archive all electronic communications for internal investigation and external reporting.

Find the data you need at the click of a button

Search and filter data based on multiple fields including participants, channel, time periods and other criteria.

TZEC Focus - AI-powered eComms surveillance

TZEC Focus captures and archives the full spectrum of electronic interactions taking place across your firm. It ingests and normalises data from various sources, employing advanced algorithms to detect anomalies and patterns that are indicative of suspicious behaviour, before highlighting these activities for further analysis. Sophisticated archiving and reporting tools allow you to undertake deep-dive analysis of multiple channels, including email, instant messaging and voice, in seconds. At the same time, the system enables firms to monitor, analyse and audit vast quantities of data while streamlining surveillance operations and mitigating against the risk of non-compliance.

Streamline your comms surveillance

Ingest data from multiple digital sources, including email, instant chat, voice, voice to text and other off-channel platforms

Surveil all data types

Automatically monitor all forms of structured and unstructured electronic communications for suspicious activity through one integrated platform

AI-powered insights

Continuously enhances your eComms surveillance based on machine-learning of behavioural and linguistic data trends

Regulator ready record-keeping

Generate comprehensive digital audit trails to satisfy your regulatory record-keeping requirements more efficiently

Identify non-compliant communications quicker

Detect if an individual’s messages are threatening or coercive through the platform’s ‘sentiment analysis’ capabilities

Save time, money and effort

Automatically record and archive all electronic communications for internal investigation and external reporting

TZEC Integrate - Holistic comms and trade surveillance

TZEC Integrate offers all the functionality of TZEC Focus, with one critically important addition. It employs advanced algorithms to detect anomalies and patterns that are indicative of abusive behaviour, before linking them to relevant trade activity for further analysis. This enables compliance teams to quickly and efficiently contextualise suspicious activity, analyse detailed message logs, and gain valuable insights from the messaging activity that surrounds a trade. This information can then be shared and escalated for further investigation through the system’s integrated case management tool, providing a depth and breadth of eComms surveillance that is simply unmatched.

A holistic approach to trade surveillance

Digitally link suspicious communications to high-risk trade activity for further investigation with added context

Proactive compliance based on AI insights

Proactive, behavioural-led alert generation based on historic activity and language analysis

Save time, money and effort

Streamline your eComms management and reporting on multiple channels through one integrated system

Generate context-rich alerts

Enable informed regulatory decision-making by generating a contextualised view of suspicious trades

Technology that learns with you

Continuously enhance your eComms surveillance based on machine-learning of behavioural and linguistic data trends

Future proof your surveillance strategy

Universal communications channel handling capabilities enable new channels to be surveilled with ease

eflow’s commitment to product development as regulation changes stands out amongst its competitors. With eflow we are confident that we have a partner that will evolve as our requirements also evolve.

William Preston

Compliance Manager, Aegon Asset Manager

Linking eComms and trade surveillance eBook

Integrating eComms and trade surveillance

Blog

July 16, 2024

In recent years, greater regulatory scrutiny has highlighted the need for a more holistic approach to trade surveillance. This eBook explores the potential of performing eComms and trade surveillance in tandem and how firms can get on the regulatory front foot.