TZEC eComms Surveillance

TZEC is eflow’s multi-channel eComms surveillance system. It enables financial firms to generate a comprehensive view of various communication channels, identify potentially suspicious behaviour, and make informed, data-led decisions. In doing so, TZEC highlights not just the content of the messages, but also the intent and context surrounding each trade.
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Monitor multiple eComms channels from one centralised hub

Across the globe, financial regulators are increasingly focusing on how compliance teams manage the risk of communications across electronic platforms. Digital messages can be the first sign of potentially high-risk behaviour, and regulators want to ensure that firms are monitoring these interactions and linking them to abusive trading.

TZEC captures the full spectrum of electronic interactions taking place across your firm. It ingests and normalises data from various sources, employing advanced algorithms to detect anomalies and patterns that are indicative of suspicious behaviour, before linking them to relevant trade activity for further analysis. Using automated workflows, sophisticated machine-learning technology and robust linkage capabilities, TZEC provides financial institutions with a depth and breadth of regulatory analysis that is simply unmatched.

How TZTS adds value to your trade surveillance strategy

As interactions between clients, advisers and staff take place across an ever-growing number of digital channels, TZEC utilises sophisticated natural language processing algorithms, powered by machine learning, to methodically sift through the complexities of both structured and unstructured data. It then uses these insights to associate communications with relevant trades when testing for market abuse and market manipulation.

Thanks to its ability to undertake deep-dive analysis of all types of communication channels in a matter of seconds, TZEC enables firms to monitor and analyse vast quantities of data while streamlining surveillance operations and mitigating against the risk of non-compliance. The platform also maintains detailed logs of all communications and actions taken, providing an essential component of your regulatory record-keeping obligations.

Holistic surveillance

Holistic surveillance

Streamline your eComms management and reporting on multiple channels through one integrated system
Enhanced decision-making

Enhanced decision-making

Enable informed regulatory decision-making by generating a contextualised view of suspicious trades
Improved efficiency

Improved efficiency

Save time, money and effort by automating the testing of all digital communication channels
Strengthened governance

Strengthened governance

Automate workflows to reduce the risk of human error and provide more robust regulatory governance
Automated audit logs

Automated audit logs

Generate comprehensive digital audit trails to satisfy your regulatory record-keeping requirements more efficiently
Personalised to your needs

Personalised to your needs

Fine-tune your platform’s configuration to your exact needs by experimenting with various parameters in an independent sandbox

Regulatory technology that evolves with your business

While the legislation that governs financial institutions is clearly defined, we understand that each firm’s regulatory strategy is unique. This is why we have designed our solutions to be regionally agnostic and mould flexibly around your organisation’s specific requirements.
Centralised eComms monitoring 

Centralised eComms monitoring

Automatically monitor all forms of structured and unstructured electronic communications for suspicious activity through one integrated platform

Link trading activity to messages

Link trading activity to messages

Digitally link suspicious communications to high-risk trade activity for further investigation with added context

Interrogate all data formats

Interrogate all data formats

Sophisticated natural language processing algorithms enable you to interrogate unstructured data quickly and efficiently

Monitor all major channels

Monitor all major channels

Ingest data from multiple digital sources, including email providers, Microsoft Teams, Slack, Bloomberg messaging, Red Box call recording, and other platforms

Assess message sentiment

Assess message sentiment

Detect if an individual’s messages are threatening or coercive through the platform’s ‘sentiment analysis’ capabilities

Generate digital audit trails

Generate digital audit trails

Automatically generate a digital audit trail as part of your regulatory record-keeping obligations

Trusted by industry leaders

William Preston - Compliance Manager, Aegon Asset Management

eflow’s commitment to product development as regulation changes stands out amongst its competitors. With eflow we are confident that we have a partner that will evolve as our requirements also evolve.
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